Returns Policy

1. We offer a one-time return policy for all products.
2. Customers can return their order within 3 days from the date of delivery.
3. All returns must be in original packaging intact.
4. Customers are required to self-ship the returns. Please ensure the items are securely packed to prevent any damage during transit. We recommend using a reliable local courier service for all self-shipped returns.
5. Once the returned product is received, we will initiate the refund process within 7 business days. For more queries on return, please write to us at contact@xumostyle.in or call us at +91 9443600700.

Refund Policy

Terms and Conditions for Refund:

1. Customers can request a refund within 3 days of the order delivery date.
2. If you placed an order as a guest user, you will need to register with the email address used during purchase to request a refund.
3. For additional requests or queries, please write to us at sarathychicorycoffee@gmail.com
4. Customers are required to self-ship the returns. Please ensure the items are securely packed to prevent any damage during transit. We recommend using a reliable local courier service for all self-shipped returns.
5. Once the returned product is received, we will initiate the refund process within 7 business days. For more queries on return, please write to us at sarathychicorycoffee@gmail.com or call us at +91 9003802241.

Refund Timeline:

1. Refunds will be initiated within 24 hours of receiving the returned product. The amount will be credited to your bank account within 7 working days.

Return Shipping Address:

The shipping charges for returns must be borne by the customer. Kindly send the product to the following address:

Sarathy Chicory and Coffee

209/2a3, Sarathy Chicory Complex,
Thanjai main road, Ariyamangalam,
Tiruchirappalli, Tamil nadu – 620010.

I haven’t received my refund yet. What should I do?
1. Customers will be notified via email once the refund process is initiated.
2. If you have received a confirmation email but the refund has not been processed, please allow some time for the process to complete.
For further assistance, please write to us at sarathychicorycoffee@gmail.com

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